Help Center

How to use Where's It App

Discover local events, host your own, and connect with people in your community. Use the shortcuts below to jump to a topic, or browse the FAQ at the bottom.

Overview

Where's It App helps you find nearby events on a map or in lists, create and manage your own events, and connect with others through profiles and messages. You can browse as a guest; signing in unlocks creating events, RSVPs, messaging, and saving preferences like your country, postal code, and whether distances show in miles or kilometers.

  • Find Events — browse by category, distance, dates, and price.
  • Search — keywords for upcoming events (title, description, location) and people by display name; uses your ZIP when set for distance (defaults to about 25 miles or 40 km if you use metric units).
  • Advanced filters — zip, city, date range, and name on the Events list.
  • Home — map-focused discovery and quick filters.

Finding events

Browse by category

Open Find Events to see categories (music, sports, community, and more). Adjust distance from your location, pick a date window, and filter by free vs paid when those options are available.

Search & Events list

The header search opens the Search page (events and people). For more control (city, date range, list filters), use Advanced filters.

Your events

Signed-in hosts can open My events to see events you're organizing or following.

Creating events

Select Create Eventin the header. If you aren't signed in, you'll be prompted to log in or sign up first.

  • Fill in title, description, date/time (or all-day), location, and optional details such as images or ticket info when available.
  • Pick categories so the right audience can find your listing.
  • Use private options only when your event is meant for invited guests—check on-screen hints when editing.
  • After publishing, you can update or cancel from the event page or your dashboard—look for edit controls as the host.
  • When you share an event or profile link, messaging apps and social platforms may show a title, description, and image preview pulled from your listing.

Need a new category? From Find Events you may see an option to suggest a category for moderators to review.

Account, settings & notifications

  • Sign up with email and password, or sign in if you already have an account.
  • Open Settings from your profile page (gear icon) to manage your account. Settings has three tabs:

Profile

Display name, bio, country, city, region, postal code, timezone, metric/imperial preference, profile image, and category interests.

Account & Privacy

Hide your email, bio, address, or phone from your public profile; choose whether your profile is public or private and whether others can send follow requests; and delete your account from the bottom of this tab.

Notifications (email)

Choose which activity emails you receive: new messages, new events from people you follow, friend requests, and event invitations. These are separate from in-app notifications on your profile page. Some transactional emails (such as password reset or security notices) may still be sent regardless of these toggles.

  • Your public profile link can be shared so others can see your hosted events and social presence when those features are enabled.
  • Passwords must meet these rules: At least 8 characters, including one letter and one number.
  • Forgot your password? Use Forgot password on the sign-in page.

Messages & connections

When signed in, use the account menu in the header to open your profile and messaging tools.

  • Messages — direct conversations with other members.
  • Connections — manage follows and social relationships.
  • Notifications — in-app inbox for friend requests, event invites, and similar alerts (not email preferences). To manage which emails you receive, open Settings and use the Notifications tab.
  • On the home map, pan and zoom to explore; the list and map often stay in sync when you hover or select events.
  • Enter a postal code or city or a place name to re-center search—many flows support zip-based distance filters.
  • If the map doesn't load, check that location services are allowed in your browser and that your network isn't blocking map tiles.

Safety & policies

We expect everyone to help keep the community respectful and accurate. Read our policies and use reporting tools when something violates the rules or looks suspicious.

Event hosts are responsible for complying with local laws, venue rules, and safety requirements for their gatherings.

On your first visit, you may see a cookie notice at the bottom of the page. Accepting acknowledges our use of cookies and similar technologies and enables analytics (such as Google Analytics) that help us understand how the site is used. You can also control cookies through your browser settings; blocking certain cookies may limit parts of the service. See our Privacy Policy for details.

Frequently asked questions

Do I need an account to browse events?
No. You can explore listings and maps without signing in. Creating events, messaging, and certain personalization features require a free account.
How do I change my home zip or distance?
Add or update your location (country and postal code) in profile settings. On Find Events, use the distance controls to widen or narrow how far from that location you search.
Why was I asked to sign in when creating an event?
Hosting requires a verified identity so attendees and moderators can contact the right person about cancellations, safety, or updates. Use Sign in or Sign up first—you'll return to create your event afterward.
Can I make an event private?
Yes—when creating or editing an event, use private visibility options so only intended guests see full details. Respect others' privacy and follow the Community Guidelines.
How do I report a problem with an event or user?
Use in-app reporting on event or profile pages when available. For serious safety concerns, contact local authorities. General policy questions belong under our guidelines and terms.
The map on the home page is blank—what should I try?
Confirm your browser allows JavaScript and third-party map content. Disable extensions that block maps, try another browser, and check whether your network blocks map providers. You can still use list views and Advanced filters without the map.
How do I turn off email notifications?
Open Settings from your profile (gear icon), go to the Notifications tab, and uncheck the types you don't want: new messages, new events from people you follow, friend requests, and event invitations. Some transactional emails (such as password reset or security notices) may still be sent.
What's the difference between Notifications and Settings?
The Notifications button on your profile opens your in-app inbox at /profile/social for friend requests, event invites, and similar alerts inside the app. Settings (gear icon) opens profile editing, privacy controls, and email notification preferences.
Is Where's It App still in beta?
Yes—we're actively improving the experience. You may see a "BETA" label in the header and footer. Thanks for your patience while we refine features and polish.

Still need help?

Email support@wheresitapp.online and describe what you were trying to do, what happened instead, and your browser or device. We'll get back to you as soon as we can.

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